Privacy policy

The confidentiality of your personal data is one of the main concerns of PLAST TECHNIK SRL, established in Cluj Napoca, Cluj Romania, as data operator.

The purpose of this document is to inform you about the processing of your personal data in the context of your use of the website plasttechnik.ro, which we will refer to hereinafter as the "Site".

Contents

  1. Categories of personal data processed
  2. Purposes and grounds for processing
  3. Duration for which we process your data
  4. Disclosure of personal data
  5. Transfer of personal data
  6. Your rights
  7. Confidentiality of minors
  8. Privacy policy changes

1. Categories of personal data processed

A. If you are a customer of the website, we process your personal data, such as:

  • First and last name
  • Telephone number
  • Your e-mail address
  • Billing address
  • Delivery address
  • Data about how you use the site (e.g. your behavior / preferences / habits within domains
  • As well as any other categories of data that you provide directly in the context of creating a user account, in the context of placing an order through the website or in any other way resulting from the use of the website.

If you use your Facebook or Google account to create a user account on the website, we will process the following public profile data displayed by the respective applications: username, e-mail address.

If you choose to create a user account just before finalizing the order of a product available on the website, you will be asked for your e-mail address on the basis of which an account will be automatically created.

If you do not finalize your order, your e-mail address and other data provided will not be stored by PLAST TECHNIK SRLand the created account will be deleted automatically.

B. If you are a visitor to the site, we will process your personal data that you provide:

  • Directly in the context of your use of the website, such as the data you provide in the contact / questions / complaints section, to the extent that you contact us in this way
  • Indirectly, data such as IP address, browser used, browsing duration, search history, operating system used, language and pages viewed, complete URLs, sequence of clicks to, through and from our site, information or products viewed/searched, duration of visits to specific pages, information on page interaction (e.g. scrolling, clicks, mouse-overs), data on user behavior.

2. Purposes and grounds for processing

A. If you are a customer of the website, it processes your personal data as follows:

  • for the contractual relationship between you and PLAST TECHNIK SRL, respectively for taking, validating, dispatching and invoicing the order placed on the website, informing you about the order status, organizing the return of ordered products, etc.

Theme: The processing of your data for this purpose is based on the contract concluded between you and PLAST TECHNIK SRL, defined in the Terms and Conditions plasttechnik.co.uk/terms-and-conditions. Providing your personal data is necessary for the performance of this contract. Refusal to provide the data may result in the impossibility to fulfill the contractual relationship between you and PLAST TECHNIK SRL.

  • for the fulfillment of legal obligations in the context of the services provided through the website, including tax obligations and archiving.

Theme: The processing of your data for this purpose is necessary on the basis of legal obligations. Providing your data for this purpose is necessary. Refusal to provide the data may result in the impossibility to comply with the legal obligations incumbent upon it and therefore in the impossibility to offer you the services through the site.

  • for marketing activities, respectively for the transmission, by means of remote communication (e-mail, sms) of commercial communications regarding products and services offered by PLAST TECHNIK SRL, via the website.

Theme: The processing of your data for this purpose is based on your consent, if you choose to provide it.

You can express your consent to the processing of data for this purpose by checking the appropriate box at the time of account creation, or after account creation, in the section My account information.

To unsubscribe from receiving such commercial communications, you can use the option at the end of each e-mail/sms containing commercial communications. In addition, you can unsubscribe by accessing the "My Account Information" section.

Providing your data for this purpose is voluntary. Refusal to provide consent to the processing of your data for this purpose will not have negative consequences for you.

  • in order to perform various analyses, reports on how the site works, consumer preference profiling, mainly to improve the experience offered on the site.

Theme: The processing of your data for this purpose is based on the legitimate interest of constantly improving the customer experience on the site. Providing your data for this purpose is voluntary. Refusal to provide data for this purpose will not have negative consequences for you.

B. If you are a website visitor, PLAST TECHNIK SRL processes your personal data as follows:

  • for marketing activities, respectively for the transmission, by means of remote communication (e-mail, sms), of commercial communications regarding products and services offered by PLAST TECHNIK SRL, via the website.

Theme: The processing of your data for this purpose is based on your consent, if you choose to provide it.

You can express your consent to data processing for this purpose by filling in and checking the appropriate box in the newsletter subscription form available on the website.

To unsubscribe from receiving such commercial communications, you can use the option at the end of each e-mail / sms containing commercial communications.

Providing your data for this purpose is voluntary. Refusal to provide consent to the processing of your data for this purpose will not have negative consequences for you.

  • to resolve complaints, complaints and to monitor traffic and improve your website experience.

Theme: The processing of your data for this purpose is based on the legitimate interest of PLAST TECHNIK SRL to ensure the correct functioning of the site, as well as to constantly improve the experience of visitors to the site, including by resolving various comments, questions or complaints.

Providing your data for this purpose is voluntary. Refusal to provide data for this purpose will have no negative consequences for you.

3. Duration for which we process your data

will process your personal data as necessary for the fulfillment of the processing purposes mentioned above.

If you are a customer, we will process your data for the entire duration of the contractual relationship and thereafter in accordance with the legal obligations incumbent upon us (e.g. in the case of financial-accounting supporting documents for which the retention period provided by law is 10 years from the end of the financial year during which they were drawn up).

If you are a customer and you exercise the option to delete your user account by clicking the "delete account" button in the "my account information" section, we will interpret this action as your option to unsubscribe from receiving commercial communications that keep you informed about the products and services offered through the site.

In this regard, if you choose to delete your user account, we will no longer send you such e-mails and/or sms.

However, we wish to inform you that deleting your account will not automatically delete your personal data.

If you no longer wish your personal data to be processed or if you wish to have your personal data deleted, you can exercise your rights as detailed in paragraph 6 below.

If you request account deletion, but on that account there is at least one active order, the account deletion request can be registered only after the delivery of the products and the finalization of the last active order.

If you withdraw your consent to the processing of data for marketing purposes, the processing of your personal data for this purpose will cease, without affecting the processing carried out on the basis of the consent expressed by you before your withdrawal.

4. Disclosure of personal data

We do not rent / sell your personal data to third parties.

In addition to the operator, in certain situations, the data may be accessible to third parties such as service providers, transport operators, hosting providers, IT companies, appointed, if necessary, as authorized persons by the Operator.

They are contractually obliged to maintain the confidentiality of the data and to use it solely for the purpose for which it was provided.

We may also disclose your personal data to central / local public authorities, in the following cases listed below:

  • for website administration
  • in situations where such communication would be necessary for the awarding of prizes or other facilities to the data subjects, obtained as a result of their participation in various promotional campaigns organized by the website;
  • for maintaining, customizing and improving the website and the services provided through it
  • for performing data analysis, testing and research, monitoring usage trends and activity, developing security features and user authentication
  • for the transmission of commercial marketing communications, under the conditions and within the limits provided by law
  • when disclosure of personal data is required by law, etc.

5. Transfer of personal data

Personal data provided to may be transferred outside Romania, but only to countries in the European Union.

6. Your rights

Under the conditions provided for by the legislation on the processing of personal data, as data subjects, you have the following rights:

  • right to information - the right to receive details of processing activities carried out by PLAST TECHNIK SRL, as described in this document;
  • right of access to data the right to obtain confirmation of the processing of personal data, as well as details of the processing activities such as how the data are processed, the purpose for which the processing is carried out, the recipients or categories of recipients of the data, etc;
  • right to rectification - the right to obtain the correction, without justified delay, of inaccurate / unjustified personal data, as well as the completion of incomplete data;
  • the right to erasure, without undue delay, ("right to be forgotten") - certain conditions apply; It is possible, following the request for deletion of data, to anonymize these data (thus depriving them of their personal character) and to continue processing for statistical purposes under these conditions;
  • the right to restriction of processing, under certain conditions;
  • right to data portability - the right to receive personal data in a structured, commonly used and easily readable format, as well as the right to have these data transmitted by another data controller, provided that the conditions provided by law are met;
  • right to opposition
    - with regard to processing activities can be exercised by sending a request as indicated below;
    - at any time, on grounds relating to the data subject's particular situation, that the data concerning him or her should be processed on the basis of the legitimate interest of the data subject or on the basis of the public interest, except where he or she can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject or which are necessary for the establishment, exercise or defense of legal claims;
    - at any time, free of charge and without any justification, that the data concerning him/her be processed for direct marketing purposes.
  • the right not to be subject to an automatic individual decisionthe right not to be subject to a decision taken solely on the basis of automated processing activities, including profiling, which produces legal effects concerning the data subject or similarly affects him or her to a significant extent;
  • the right to apply to the Authority National Supervisory Authority for Personal Data Processing or competent courts, to the extent you deem necessary.

For any further questions on how your personal data are processed and to exercise your rights mentioned above, please contact us at the email address:

7. Confidentiality of minors

does not knowingly contact or collect information from persons under the age of 18. The Website is not intended to solicit information of any kind from persons under the age of 18.

If we come into possession of such information in error and we are notified of this, we will obtain appropriate parental consent to use this information or, if that is not possible, we will delete the information from our servers.

If you would like to let us know if we receive information about people under 18, please contact us by email at

8. Changes in privacy policy

We reserve the right to change this privacy policy. In case of major changes in the future you will be notified by email (if possible) or by posting a specific message on the site.

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